Turbo Lister

I've used Turbo Lister in the past to allow me to create eBay entries 'off-line' and upload them when I'm ready. I haven't used it for a while and when I cranked it up was told that I needed to phone 'this number' to prove my identity. wtf? Is this the internet or not? Do I have an eBay ID that is secure or not? wtf do I need to phone up eBay?

Stuff that, I'll just do it online instead with my obviously insecure eBay ID.